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Terms and Conditions

Last Updated: 16th September 2025

1. Acceptance of Terms

By accessing or using any of our websites (www.mowser.com.au, blog.mowser.com.au), services, online courses, digital content, or social media channels, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

These terms apply to Matthew Will Trading as Mowser (ABN 11906226465), referred to as "we," "us," "our," or "Mowser."

Our Contact Details:

  • Business Name: Matthew Will Trading as Mowser
  • ABN: 11906226465
  • Address: Level 2, 46 St John Street, Launceston, TAS 7250, Australia
  • Email: [email protected]

2. Services and Products

We provide:

  • Online courses and educational content
  • Digital downloads and resources
  • Newsletter and blog content
  • Outdoor activity information, advice, and recommendations
  • Merchandise through third-party platforms
  • Social media content and community engagement

3. Outdoor Activity Disclaimer and Assumption of Risk

IMPORTANT: READ CAREFULLY BEFORE USING ANY OF OUR OUTDOOR ACTIVITY CONTENT

Nature of Outdoor Activities: Hiking, bushwalking, trekking, bikepacking, camping, and all outdoor recreational activities carry inherent and significant risks including but not limited to:

  • Serious injury or death
  • Getting lost or stranded
  • Severe weather conditions
  • Wildlife encounters
  • Equipment failure
  • Medical emergencies in remote areas
  • Environmental hazards (cliffs, rivers, unstable terrain)

Your Responsibility: By using our content, recommendations, or advice relating to outdoor activities, you acknowledge and agree that:

  1. You participate at your own risk and assume full responsibility for any injury, damage, or loss that may occur
  2. You will seek professional guidance before undertaking any outdoor activity
  3. You will assess your own fitness, skill level, and experience before attempting any activity we discuss
  4. You will check current conditions including weather, track closures, and safety warnings before departing
  5. You will carry appropriate safety equipment and inform others of your plans
  6. Our content is for general information only and should not replace professional training, local knowledge, or official safety guidelines

No Liability: We expressly disclaim all liability for any injury, damage, loss, or death arising from your participation in outdoor activities, regardless of whether you followed our recommendations, used our route planning, or relied on our advice. This includes but is not limited to:

  • Personal injury or death
  • Property damage or loss
  • Emergency rescue costs
  • Medical expenses
  • Lost income or expenses

Professional Advice Required: Always consult with qualified professionals, local authorities, and experienced guides before undertaking outdoor activities. Our content does not replace proper training, local knowledge, or professional guidance.

4. Intellectual Property and Content Use

Our Content: All content on our platforms, including but not limited to text, images, videos, audio, courses, digital downloads, and educational materials, is protected by Australian and international copyright, trademark, and intellectual property laws.

Your License: We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our content for personal, non-commercial purposes only
  • Download digital products you have purchased for your personal use
  • View course materials you have purchased or subscribed to

Restrictions: You may NOT:

  • Share, distribute, or resell any of our content or course materials
  • Record, screenshot, or reproduce our course content
  • Share login credentials or provide access to unauthorized users
  • Use our content for commercial purposes without written permission
  • Modify, reverse engineer, or create derivative works from our content
  • Remove copyright notices or attributions
  • Upload our content to file-sharing sites or social media platforms

User-Generated Content: By submitting testimonials, reviews, comments, or other content to us, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content for marketing and promotional purposes.

5. Account Terms and Access

Course Access:

  • Course access periods vary by course type and will be clearly specified at the time of purchase
  • Self-paced courses may provide lifetime access to materials
  • Live courses typically provide access to replay recordings for one (1) month following course completion
  • Access is personal to you and cannot be transferred or shared
  • We reserve the right to update or modify course content
  • Technical requirements for access are your responsibility

Account Security:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You must notify us immediately of any unauthorized access to your account
  • You are responsible for all activities that occur under your account

Account Termination: We reserve the right to suspend or terminate your account if you:

  • Violate these terms and conditions
  • Share course content or login credentials
  • Engage in fraudulent or harmful activities
  • Abuse our refund policies

6. Purchases and Payments

Course Purchases:

  • All course sales are processed through Kajabi
  • Prices are displayed in Australian Dollars (AUD) unless otherwise specified
  • Payment is required in full before access is granted

Digital Downloads:

  • All sales are final - no refunds available
  • Downloads must be completed within reasonable timeframes
  • You are responsible for backing up your downloaded content

Subscription Services:

  • Blog subscriptions are managed through Beehiiv
  • Subscriptions auto-renew according to your chosen billing cycle (monthly or yearly)
  • You can cancel subscriptions at any time through your account settings
  • Cancellations take effect at the end of your current billing period
  • No refunds for partial subscription periods

7. Refund Policy

Courses: We offer a 14-day money-back guarantee on all course purchases, calculated from the date you first access the course content. To request a refund:

  • Contact us at [email protected] within 14 days
  • Provide your purchase details and reason for refund
  • Refunds will be processed to your original payment method within 7-10 business days

Digital Downloads: All digital download sales are final. No refunds are available due to the immediate access nature of digital products.

Subscriptions: No refunds are available for subscription services. You may cancel at any time, but the cancellation takes effect at the end of your current billing period.

Refund Conditions: Refunds may be denied if you have:

  • Violated our terms and conditions
  • Shared or distributed course content
  • Already received significant value from the course
  • Made excessive refund requests

8. Third-Party Services and Links

Our services integrate with third-party platforms including:

  • Kajabi (course delivery and payments)
  • Beehiiv (newsletter services)
  • Spreadshirt (merchandise)
  • YouTube and Instagram (content delivery)
  • Various affiliate partners

We are not responsible for:

  • Third-party service availability or performance
  • Third-party privacy policies or terms
  • Content or services provided by affiliate partners
  • Issues arising from third-party platform use

Affiliate Disclosure: We may earn commissions from affiliate links and recommendations. This does not affect the price you pay or our commitment to providing honest recommendations.

9. Privacy and Data Use

Your privacy is important to us. Please review our Privacy Policy, which forms part of these terms. By using our services, you consent to:

  • Collection and use of your personal information as described in our Privacy Policy
  • International data transfers to our service providers
  • Use of cookies and tracking technologies
  • Email communications related to your purchases and subscriptions

10. Disclaimers and Warranties

Australian Consumer Law: Nothing in these terms excludes, restricts, or modifies any guarantee, warranty, term, or condition implied by Australian Consumer Law that cannot be lawfully excluded.

General Disclaimers: Subject to Australian Consumer Law, our services are provided "as is" without warranties of any kind. We disclaim all warranties including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, completeness, or currency of content
  • Uninterrupted or error-free service
  • Compatibility with your devices or software

Content Accuracy: While we strive for accuracy, we make no warranties about:

  • The accuracy or completeness of outdoor activity information
  • Current trail conditions, weather, or safety information
  • The suitability of recommendations for your specific situation
  • The results you may achieve from following our advice

11. Limitation of Liability

Liability Limits: To the maximum extent permitted by law, our total liability to you for any claim arising from or relating to these terms or our services is limited to the amount you paid us in the 12 months preceding the claim.

Excluded Damages: We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or content
  • Business interruption
  • Personal injury (except where prohibited by law)
  • Emergency rescue or medical costs

Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, internet outages, or government actions.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

  • Your use of our services or content
  • Your participation in outdoor activities
  • Your violation of these terms
  • Your violation of any third-party rights
  • Content you submit to us

13. Modifications to Terms

We may update these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the new terms.

For significant changes, we will provide notice through:

  • Email notification to subscribers
  • Website announcements
  • Social media updates

14. Termination

By You: You may stop using our services at any time. Cancellation of subscriptions can be done through your account settings.

By Us: We may suspend or terminate your access for:

  • Violation of these terms
  • Fraudulent or illegal activities
  • Abuse of our services or other users
  • Non-payment of fees

Effect of Termination: Upon termination:

  • Your access to courses and content will end
  • You must stop using and delete any downloaded content
  • These terms continue to apply to prior use
  • Refunds are subject to our refund policy

15. General Provisions

Governing Law: These terms are governed by the laws of Tasmania, Australia. Any disputes will be subject to the exclusive jurisdiction of the Tasmanian courts.

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement: These terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our services.

Assignment: You may not assign or transfer your rights under these terms. We may assign our rights and obligations without restriction.

Waiver: Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.

16. Contact Information

For questions about these terms, please contact us:

Email: [email protected] Mail: Level 2, 46 St John Street, Launceston, TAS 7250, Australia

Customer Service: For course access issues, refund requests, or general inquiries, please email us with detailed information about your concern.

These Terms and Conditions were last updated on Last Updated: 16th September 2025. Please check this page periodically for updates.