Privacy Policy

Last Updated: 16th September 2025

About This Policy

Matthew Will Trading as Mowser (ABN 11906226465) ("we", "us", "our", or "Mowser") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our websites (www.mowser.com.au, blog.mowser.com.au), social media channels, online courses, and services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.

Our Contact Details:

Business Name: Matthew Will Trading as Mowser
ABN: 11906226465
Address: Level 2, 46 St John Street, Launceston, TAS 7250, Australia
Email: [email protected]

What Personal Information We Collect

We may collect the following types of personal information:

Directly from you:

Name and email address (when you sign up for newsletters, courses, or create accounts)
Phone number (rarely, only when voluntarily provided)
Postal address (rarely, only when voluntarily provided for specific services)
Payment information (processed securely through our payment providers)
Communication preferences and interests
Testimonials and feedback you provide
Any other information you choose to provide when contacting us

Automatically through technology:

Website usage data and analytics information
Device and browser information
IP address and location data
Cookies and similar tracking technologies
Social media interaction data when you engage with our content

How We Collect Your Information

We collect personal information through:

Website forms: Newsletter signups, course registrations, contact forms
Third-party platforms: Kajabi, Beehiiv, Spreadshirt signup processes
Analytics tools: Google Analytics and similar services
Social media: YouTube and Instagram interactions
Email communications: When you respond to our emails
Testimonial platforms: Testimonial.to and Senja when you provide feedback
Integration tools: Zapier connecting our various platforms

How We Use Your Information

We use your personal information for:

Primary purposes:

Providing our services, courses, and digital content
Processing orders and payments
Customer service and support
Sending newsletters and informational content
Managing user accounts and access to platforms

Secondary purposes:

Marketing our products and services (with your consent)
Improving our website and services
Analytics and understanding customer preferences
Compliance with legal obligations
Affiliate marketing (earning commissions from recommended products/services)

Marketing Communications:

Weekly informational newsletters (which may contain affiliate links)
Occasional promotional emails about our products and services
You can unsubscribe from marketing emails at any time using the unsubscribe link in each email

Disclosure of Your Information

We may share your personal information with:

Service providers who help us operate our business:

Kajabi: Course platform and payment processing
Beehiiv: Email newsletter service
Spreadshirt: Merchandise fulfillment
Google: Analytics and advertising services
Zapier: Platform integration services
Testimonial.to and Senja: Customer testimonial collection
YouTube and Instagram: Social media platforms where we maintain business accounts

Other disclosures:

Affiliate partners (limited data may be shared when you click affiliate links)
Marketing and advertising platforms (if we implement pixels or similar tracking)
Professional advisors (lawyers, accountants, consultants)
Law enforcement or regulatory bodies when required by law
Business successors in the event of a sale or merger

We do not sell, rent, or trade your personal information to unrelated third parties for their own marketing purposes.

International Data Transfers

Your personal information may be stored and processed overseas by our service providers, including in the United States and other countries. We ensure our service providers maintain appropriate data protection standards and comply with applicable privacy laws.

When we transfer your personal information overseas, we take reasonable steps to ensure it receives similar protection to what it would receive in Australia.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and login status
Analyze website traffic and user behavior
Enable certain website functionality
Support our marketing and analytics efforts

You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

Types of cookies we may use:

Essential cookies for website functionality
Analytics cookies (Google Analytics)
Marketing cookies (for advertising and retargeting)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

Secure data transmission (SSL encryption)
Restricted access to personal information
Regular security assessments of our systems and service providers
Secure payment processing through trusted providers

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as:

You maintain an account with us
We need it to provide services to you
Required by law or for legitimate business purposes
You remain subscribed to our communications

When personal information is no longer needed, we will securely delete or anonymize it.

Your Rights

Under Australian privacy law, you have the right to:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete personal information

Deletion: Request deletion of your personal information in certain circumstances

Complaint: Lodge a complaint about our handling of your personal information

Unsubscribe: Opt-out of marketing communications at any time

To exercise these rights, contact us at: [email protected]

We will respond to your request within a reasonable timeframe and may need to verify your identity before providing access to your information.

Children's Privacy

Our services are primarily intended for adults. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Some of our informational content may be suitable for teenagers, but we recommend parental supervision for users under 18.

Third-Party Links and Services

Our website and communications may contain links to third-party websites, including affiliate links. These third parties have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

Affiliate Marketing Disclosure: We may earn commissions from purchases made through affiliate links in our content, emails, or on our social media channels.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Sending an email notification to subscribers
Updating the "Last Updated" date at the top of this policy

Complaints and Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected] Mail: Level 2, 46 St John Street, Launceston, TAS 7250, Australia

If you are not satisfied with our response to your complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992
Email: [email protected]

This Privacy Policy was last updated on 16th September 2025. We recommend checking this page periodically for any updates.